Terms of delivery
Conclusion of contract and cancellation
Rhomberg Jewellery undertakes to accept the customer's order in accordance with the terms and conditions on the website. In the event of typing, printing or calculation errors on the website, Rhomberg Jewellery shall be entitled to withdraw from the contract.
The customer has the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
The right of cancellation does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Delivery
Unless otherwise agreed, delivery is ex warehouse to the delivery address specified by the customer. In order to keep the total number of parcels as low as possible for the sake of the environment, we send all jewellery items in an order together in one parcel. This means that there may be a delay in delivery if one of the items ordered is not in stock. The estimated delivery time for the complete order is displayed in the shopping basket during the ordering process. If you prefer a partial delivery, please contact our customer service. Standard delivery of our articles is free of charge to all EU countries.
For delivery outside of our delivery area, please contact our customer service: info@rhomberg.de.
Due date and payment, delay
The customer can pay the purchase price online. The available payment methods are listed at checkout. If the customer defaults on payment, Rhomberg Jewellery is entitled to charge interest on arrears.
Rhomberg Jewellery undertakes to accept the customer's order in accordance with the terms and conditions on the website. In the event of typing, printing or calculation errors on the website, Rhomberg Jewellery shall be entitled to withdraw from the contract.
The customer has the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
The right of cancellation does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Delivery
Unless otherwise agreed, delivery is ex warehouse to the delivery address specified by the customer. In order to keep the total number of parcels as low as possible for the sake of the environment, we send all jewellery items in an order together in one parcel. This means that there may be a delay in delivery if one of the items ordered is not in stock. The estimated delivery time for the complete order is displayed in the shopping basket during the ordering process. If you prefer a partial delivery, please contact our customer service. Standard delivery of our articles is free of charge to all EU countries.
For delivery outside of our delivery area, please contact our customer service: info@rhomberg.de.
Due date and payment, delay
The customer can pay the purchase price online. The available payment methods are listed at checkout. If the customer defaults on payment, Rhomberg Jewellery is entitled to charge interest on arrears.